Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance instructions.

First, check the power supply and connections. Ensure the laser tube is functioning and the water cooling system is operational. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team.

Our laser engraving machines range from $1,500 to $10,000, depending on the model, power output, and additional features. Contact our sales team for a detailed quote tailored to your needs.

Delivery typically takes 5-10 business days within the continental US. International shipping may take longer, depending on the destination and customs clearance.

Our standard warranty covers parts and labor for one year from the date of purchase. It includes the laser tube, electronics, and mechanical components. Consumables like lenses and mirrors are not covered.

Our machines come in various power outputs (e.g., 40W, 60W, 100W) and engraving areas (e.g., 12×8 inches, 20×12 inches). They feature adjustable bed heights, precision stepper motors, and compatibility with popular design software like CorelDRAW and Adobe Illustrator.

Yes, many of our machines are designed with upgradeability in mind. You can upgrade components like the laser tube, software, or even the engraving area. Contact our support team for guidance on compatible upgrades.

Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions or issues.

Our machines are compatible with a variety of design software, including CorelDRAW, Adobe Illustrator, AutoCAD, and LightBurn. They also come with proprietary software for basic engraving tasks.